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Video
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Microsoft Announces Power Cord Replacement for Xbox
REDMOND, Wash. — Feb. 17, 2005 — As a precautionary measure and out of concern for consumer safety, Microsoft
Corp. today announced that it will voluntarily replace the power cords on 14.1 million Xbox® consoles worldwide.
The replacement
power cords are designed to protect consumers and their Xbox consoles from rare electrical component failures that can pose
a fire hazard. Fewer than one in 10,000 consoles have experienced these component failures, and, in almost all instances,
any damage caused by these failures was contained within the console itself or limited to the tip of the power cord at the
back of the console.
However, in 30 consoles worldwide, these failures are reported to have caused minor injury or
minor property damage. In seven instances, customers reported sustaining a minor burn to their hand. In 23 instances, customers
reported smoke damage, or minor damage to a carpet or entertainment center.
In all regions except Continental Europe,
Xbox consoles manufactured before Oct. 23, 2003, require a replacement power cord. In Continental Europe, consoles manufactured
before Jan. 13, 2004, require a replacement power cord.
“This is a preventative step we’re choosing to
take despite the rarity of these incidents,” said Robbie Bach, senior vice president of the Home & Entertainment
Division at Microsoft. “We regret the inconvenience, but believe offering consumers a free replacement is the responsible
thing to do.”
To order a replacement cord, consumers should go to http://www.xbox.com and click on the Power Cord Replacement for Xbox link. Replacement cords will arrive two to four weeks after the order is
placed. While waiting for the new cord to arrive, consumers should turn off their Xbox consoles when not in use.
Customers
who cannot access the World Wide Web should contact Microsoft at the appropriate toll-free number listed here:
| Australia: |
1800 073 897 |
Korea: |
0079885219551 |
| Austria: |
0800295177 |
Mexico: |
18001238568 |
| Belgium: |
080080943 |
Netherlands: |
0800 0200371 |
| Canada: |
(866) 271-0450 |
New Zealand: |
0800 880 029 |
| Colombia: |
18009440724 |
Norway: |
80040975 |
| Denmark: |
80885649 |
Portugal: |
800844441 |
| Finland: |
0800112951 |
Singapore: |
800 852 3567 |
| France: |
0 800 97 01 76 |
Spain: |
900811914 |
| Germany: |
08000001521 |
Sweden: |
0200810371 |
| Greece: |
0080044148905 |
Switzerland: |
0800561421 |
| Hong Kong: |
800901727 |
Taiwan: |
00800666073 |
| Republic of Ireland: |
1800923947 |
United Kingdom: |
0800 028 9276 |
| Italy: |
800925244 |
United States: |
(866) 271-0450 |
| Japan: |
0120558573 |
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Not all replacement cords that Microsoft supplies to program participants will look the same. The type of cord shipped
will depend on the date the console was manufactured and the country in which it is used.
Founded in 1975, Microsoft (Nasdaq
“MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their
full potential.
#########
Microsoft and Xbox are either registered trademarks or trademarks of Microsoft Corp. in the United States and/or other
countries.
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
Halo 2 First-Day Sales … $125 Million!
November 10, 2004—Halo® 2 broke entertainment retail records in its first 24 hours on store shelves. Microsoft Game Studios today announced
that the highly anticipated game sold through 2.4-million units in the U.S. and Canada, driving cash register receipts to
the $125-million mark.
“EB Games had a record-breaking day as gamers across the country lined up for hours to
be one of the first to get their hands on Halo 2 on November 9,” said Jeff Griffiths, president and CEO of
EB Games. “The Halo 2 frenzy, anticipation, and excitement felt throughout the country prove that Halo
2 has become more than a game—it’s a pop-cultural phenomenon.”
"Halo 2
has blown the roof off of any other sales day in the history of GameStop,” said Dan Dematteo, president and chief operating
officer at GameStop. “In just one day, we sold more than half a million copies of Halo 2—more than any
other game in history in its first day of release. Halo 2 has become more than a pop-culture phenomenon. It's become
a pop-culture frenzy."
Halo 2 has not only exceeded videogame sales records, but has also exceeded entertainment
records. Halo 2 has generated more money on day one than any of the biggest movies in box office history, including
Spider-Man 2 (Sony), Harry Potter and the Prisoner of Azkaban (WB), and The Matrix Reloaded (WB).* In addition, Halo 2
surpassed this past weekend’s box-office favorite, The Incredibles, which grossed $70.5 million (U.S.) in three days
compared to the $125 million pulled through by Halo 2 in one day.
"The first 24 hours of Halo 2 sales
have taken our breath away," said Peter Moore, corporate vice president, Worldwide Marketing and Publishing, Xbox. "Across
North America, 2.4-million copies of the game were sold, representing $125 million in total cash register receipts for retailers.
It's no longer just a huge game for us, but has become a seminal milestone for the entire industry."
About
Halo 2
Halo 2 expands on everything that made the original game great and adds a wealth of technological
and gameplay advances. Significantly improved graphics, enhanced artificial intelligence (A.I.), an advanced real-time lighting
engine, and destructible, interactive environments are just a small part of Halo 2’s evolution of design and
technology. Every improvement in Halo 2 is designed to take gameplay to a new level, and in the end, to tell a more
compelling story.
Utilizing Xbox Live™ to redefine online play, Halo 2 delivers superior online
multiplayer capabilities. Whether playing with a clan on a new multiplayer map, boarding a friend's Warthog, dogfighting in
Banshees, or checking player stats, Halo 2 will bring the social experience to a higher level via Xbox Live.
About
Bungie
Bungie was founded in 1991 with two goals: to develop games that combine brilliant technology, beautiful
art, intelligent stories, and deep gameplay and then to sell enough of those games to achieve the real goal of total world
domination. Over the past 10 years it produced games like the Marathon Trilogy and the first two Myth games,
hailed as classics by critics and gamers around the world. Halo®: Combat Evolved and Halo 2 have achieved phenomenal success on the Microsoft Xbox video game system. More information on Bungie
can be found at http://www.bungie.net/.
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Newsflash:
Spike TV Video Game Award Winners
December 15, 2004—Microsoft® Game Studios today announced that Halo® 2 and Fable™ received a total of three awards at last night's Spike TV Video Game Awards. Of the six categories in which Microsoft
Game Studios' games were nominated:
- Halo 2 took home the award for Best First-Person Action Game.
- Jason Jones and Bungie Studios, developers of Halo 2, grabbed the award for Designer of the Year.
- Fable, developed by Lionhead Studios and published by Microsoft Game Studios, earned the award for Best Roleplaying
Game.
Halo 2 was also nominated for Best Graphics, Best Soundtrack, and Game of the Year.
Nominees for the Spike
TV 2004 Video Game Awards were determined by the Video Game Awards Advisory Board, made up of a group of gaming industry experts.
Winners were determined by votes from the Advisory Board and consumer voting.
Viewers exclusively determined the winner
in three award categories: the Fan Favorite awards for Most Addictive Game and Best Gaming Web Site as well as the Viewers
Choice award for Best Gaming Publication. For the first time this year, Virgin Mobile subscribers were able to vote for Spike
TV Video Game Awards nominees directly from the Virgin Extras Menu on their wireless phones.
Newsflash:
'Tis the Season for Xbox and Halo 2
December 2, 2004—Kicking off the start of the frenzied holiday shopping season, retailers welcomed hordes of
Xbox consumers over Thanksgiving weekend. Gamers flocked to purchase the Xbox® video game system, Xbox Live™
subscriptions, and Xbox games, not the least of which was the blockbuster Halo® 2.
Transcending borders, Xbox gamers around the globe also continued to devour copies of Halo 2, which
has now sold more than 5-million copies worldwide since its launch on November 9, 2004. In fact, the Halo franchise
has exceeded the 11-million unit mark, with cumulative sales from Halo®: Combat Evolved, Halo 2, and Halo® for Windows.
Xbox consoles are proving to be hot purchase items at retailers
this holiday. Console sales in the United States increased nearly 50-percent in sales this week, when compared to Thanksgiving
week last year. Holiday shoppers continue to recognize the unrivaled entertainment experience and incredible value of the
Xbox console.
“Xbox and Halo 2 are on most consumers’ must-have lists this holiday season,”
said Robert McKenzie, vice president of merchandising, Gamestop. “The popularity of both the Xbox console and its number-one
title, Halo 2, is an early indication that Xbox will enjoy a stellar holiday season.”
The Xbox Live
community has logged a record-setting 28-million hours playing Halo 2, which is more than any other Xbox Live
game in the two-year history of the global service.
The instant action and immersive gameplay in Halo 2 propelled
gamers to play online for an average of 91-minutes per session, approximately the same length as a major motion picture. Out
of a universe of more than one-million Xbox Live members, Halo 2 on Xbox Live has already attracted more than 900,000
unique users.
In addition to the Halo 2 phenomenon, Xbox is satiating the entertainment appetites of adults
and children, of all ages and personalities. Fable™, the groundbreaking Xbox roleplaying adventure game from Lionhead Studios and Microsoft Game Studios has reached new
heights, racking sales of more than one-million units worldwide in only two months since its availability at retail. Other
great games for the entire family include the Platinum Hits series, with seven new offerings at a tremendous value of $19.99,
including Tom Clancy's Rainbow Six® 3 from Ubisoft and NFL Street from Electronic Arts.
Xbox is also reaching new consumers with the launch of Xbox Live Arcade on November 4, 2004, introducing a new social experience for gamers of every level with popular retro classics and broad appeal
games like Dig Dug, Bejeweled, and the fully Xbox Live-enabled Fuzzee Fever directly to
Xbox over the Xbox Live service.
In North America, holiday shoppers can purchase the Xbox console, two full
premium sports games (NCAA® Football 2005 from EA SPORTS and Top Spin™ from Microsoft Game Studios), and a two-month trial subscription to Xbox Live for just $149.99.
“This
year’s holiday offer provides something for everyone in the family and is a great value for Xbox consumers,” said
Mitch Koch, vice president, worldwide retail sales and marketing for Microsoft’s home AND entertainment division. “With
the combined value of the Xbox console and two great games, the retail offer opens the door for new and old customers alike.”
Both of these articles was writen by and can also be seen at www.xbox.com..
Newsflash:
Play the Classics on Xbox
On November 4, 2004, the retro gaming craze roared into family rooms across the U.S. with the launch of Xbox Live
Arcade, a new social experience that brings popular retro classics and broad-appeal games directly to your Xbox console over
Xbox Live™. Now you can have a personal arcade connected to Xbox Live, offering quick and easy access
to classic arcade games like Ms. Pac-Man and Dig Dug as well as exciting new games like Bejeweled
and Super Collapse II. Launch titles include:
- Ms. Pac-Man (This game currently comes free with the service.)
- Namco Vintage Pack (Pack includes Dig-Dug, Galaga, and Pole Position.)
- Bejeweled
- Super Collapse II
- Ricochet Lost Worlds
- Hardwood Solitaire
- Dangerous Mines
“Xbox Live Arcade is a great new way for Xbox Live members to play their favorite retro classics
and broad-appeal games. Whether you are a late-night gamer, or you're looking for a quick five-minute game fix between Halo® 2 matches, Arcade has something for everyone,” said Darryl Saunders, product manager for broad-appeal games. “My
wife can’t wait to kick my butt in Ms. Pac-Man.”
Broad-appeal game fans can now visit www.xbox.com\livearcade to order their free copy of the Xbox Live Arcade launcher CD (minimal shipping charges will apply) or obtain the
launcher through the Xbox Live Anniversary issue of Official Xbox Magazine (December issue). For a limited time,
the Xbox Live Arcade player will include a free copy of the arcade classic Ms. Pac-Man.
Don’t
let the Arcade name fool you, though. The service will feature much more than simple retro games. Gamers will enjoy full titles—new
content and original games—many of which will include level upgrades and premium content downloads. For instance, Hardwood
Solitaire includes more than 140 versions of solitaire, complete with custom soundtracks, high score upload, and much
more. Introductory pricing will range from $9.99 for basic games to $19.99 for more fully featured titles.
Xbox Live
Arcade will feature games the whole family can enjoy. Genres include:
- Card & Board Games: This genre includes all-time favorites like Solitaire, Hearts, Spades, Backgammon
and Chess.
- Puzzle & Trivia: Strain your brain with games like Bejeweled, Zuma, Hexic,
Fuzzee Fever, and Mahjong.
- Action: Enjoy new takes on classic action games as well as side-scrolling shoot-’em-ups and old-school
2-D platformers. Titles include Alien Sky, Super Collapse! 2, Feeding Frenzy, and Marble Blast.
- Retro Arcade: This genre includes classic arcade titles such as Dig Dug, Pole Position,
Galaga, Joust, Defender, Robotron, and Gauntlet, from publishing partners such
as Namco Ltd. and Midway Games Inc. Retro arcade titles are true to the originally designed games for coin-operated machines.
- Social Sports: These are games that you would play with a group of friends on a Friday night while hanging
out, such as bowling, billiards, and golf.
Xbox Live Arcade will introduce additional games every month. From the comfort of your family room,
you will now have instant access to new content and original games on an ongoing basis.
About Xbox Live
A
new frontier in imagination and extraordinary interaction, Xbox Live offers rich online gameplay. The world’s
only global online console games service, Xbox Live is continuously innovating to provide members with unparalleled
experiences. This unique service unites gamers together in a dynamic community where they can experience the best online games,
exclusive programming and continuous downloadable content. Xbox Live launched in the United States in November
2002 and is available in 24 countries. Please visit http://www.xbox.com/live for more information. 
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